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U.S. Domestic Services - Beyond Service: Changes in Transit Times and Charges Notification, effective December 1, 2005

Issue 498, November 23, 2005

In an effort to improve the service we provide to our U.S. domestic customers, while also acknowledging the high costs associated with picking up and delivering to certain geographical areas, DHL Danzas Air & Ocean has restructured its Beyond Service application for domestic shipments.

Beginning December 1, 2005 DHL Danzas Air & Ocean will replace its single Beyond Service designation with three (3) Beyond Service categories for the calculation of transit times and assessorial charges.

Under the restructured application U.S. zip codes identified as Beyond Areas in the North America Service Guide will have one of the following designations with the associated transit times and charges:

Beyond – Same day pickup and delivery with an additional charge of $15.00 minimum or $.10 per lb.; whichever is greater
Beyond 1 – One (1) additional transit day is required with an additional charge of $25.00 minimum or $.15 per lb.; whichever is greater
Beyond 2 – Two (2) additional transit days are required with an additional charge of $35.00 minimum or $.15 per lb.; whichever is greater

If you require additional information or clarification, please contact your local DHL Danzas Air & Ocean representative. Your continued support and understanding regarding this situation is very much appreciated.

Sincerely,

Brian Lindholm
Executive VP & COO North America
DHL Danzas Air & Ocean

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