US Customs Brokerage Terms and Conditions

DHL Global Forwarding can clear your shipments quickly and accurately through its automated electronic interfaces. Shipments can be pre-cleared through Customs before the airplane lands, truck crosses the border or the ocean vessel arrives using systems such as DHL Global Forwarding's global communications network and the U.S. Customs pre-classification programs or Canada Customs and Revenue Agency's (CCRA) ACROSS and PARS electronic pre-clearance programs.

DHL Global Forwarding offers complete customs brokerage services throughout North America. Employing more than 900 import professionals, 25% of whom are individually licensed in customs brokerage, DHL Global Forwarding is recognized to represent importers before U.S. Canadian and Mexican customs agencies. Additionally the Federal Aviation Authority, Food & Drug Administration, Fish & Wildlife Service, Department of Agriculture, and Federal Maritime Commission among others.

Our other value-added services include pre-shipment inspections at point of origin, preparation and tracking of documentation, temporary import bonds and duty drawback management. We provide special handing for fine arts, antiques, retail merchandise, electronics and other goods subject to specific regulations.

Through our internet Import Management System (IMS), you have full and immediate visibility of shipment information via the Internet, including shipments on hold and cleared but not received.

It allows DHL Global Forwarding import customers to:

Review and manipulate Landed-Cost information on imported products.
I determine the status of a shipment from the port of export up to delivery to the importer's warehouse or distribution center.
Tap into U.S. Customs/ABI administrative messages
Receive detailed import and Customs information electronically
Review and manage HTS/Part/Classification and Valuation
Better manage transportation expenditures
Analyze the increments of the total import transaction costs
Easily develop and print reports needed in the organization without re-keying data
DHL Global Forwarding's web-based Import Management System provides access to a vast array of Customs entry related information